At MIAIO Baby Born Dolls (miaio.com.au), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when interacting with our website.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you place an order, subscribe to our newsletter, contact us, or register on our site, we may collect your name, email address, phone number, mailing address, and payment details.
• Non-Personal Information: We may automatically collect data such as your IP address, browser type, device information, and pages visited. This information helps us improve website performance and user experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• To Process Orders: Including order confirmation, shipping, tracking, and customer service.
• Customer Support: To respond effectively to your inquiries and resolve any issues.
• Improve Our Website: To analyse usage and improve layout, navigation, and performance.
• Marketing Communications: If you opt in, we may send newsletters, promotional offers, or updates. You may unsubscribe at any time.

3. Sharing Your Information

We do not sell or trade your personal information. We only share it in the following circumstances:

• Trusted Service Providers: Such as payment processors, shipping companies, or technical support services, solely to fulfill services on our behalf.
• Legal Compliance: If required by law or to protect our rights, safety, or the safety of others.

All third parties are contractually obligated to keep your data secure and confidential.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes secure server technologies, encryption protocols, and regular vulnerability monitoring to prevent unauthorised access or data breaches.

5. Cookies

Our website uses cookies to improve functionality and personalize your browsing experience. Cookies help us remember your preferences and understand how visitors interact with our site. You can disable cookies in your browser settings, but some features of the site may not function properly.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct your personal information.
• Deletion: Request deletion of your data, subject to any legal obligations we must fulfill.

To exercise these rights, please contact us using the email provided below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before submitting any information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We recommend checking this page periodically to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or the way your information is handled, please contact us:

Email: miaiobabyborn@gmail.com

We are committed to protecting your privacy and will respond to your inquiries promptly and respectfully.