MIAIO Logo
Contact us
MIAIO Australia NZ

Terms and Conditions

Website: https://miaio.com.au

Please read these Terms and Conditions carefully before using our website. By accessing or purchasing from MIAIO Baby Born Dolls, you agree to the following terms. If you do not agree, please do not use our website or services.

1. General Information

MIAIO Baby Born Dolls is an online store providing lifelike reborn baby dolls to customers in Australia, New Zealand, and beyond. These Terms govern your use of our website, including browsing, purchasing, or interacting with us.

2. Orders and Payments

  • All prices are listed in AUD and include applicable GST unless otherwise stated.
  • Orders are confirmed only after full payment is received.
  • We reserve the right to cancel any order at our discretion, including in cases of pricing errors, stock unavailability, or suspected fraud.
  • Accepted payment methods include credit/debit cards, PayPal, and other options listed at checkout.

3. Shipping and Delivery

  • We aim to dispatch orders within 1–3 business days. Delivery times may vary depending on your location.
  • Shipping costs are calculated at checkout and may vary based on the delivery address and order weight.
  • We are not responsible for delays caused by third-party couriers or customs for international deliveries.

4. Returns and Refunds

  • We accept returns for unused, unopened items within 14 days of delivery. Return shipping costs are the buyer’s responsibility unless the item is faulty or incorrect.
  • If your product arrives damaged or defective, please contact us within 48 hours of delivery with clear photos.
  • Refunds will be issued once the returned product is received and inspected.

5. Product Descriptions

  • We strive to provide accurate images and descriptions of our reborn dolls. However, slight variations in colour, size, or detailing may occur due to the handcrafted nature of our products.
  • We do not guarantee that your monitor’s display of any colour will be accurate.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and designs — is the property of MIAIO Baby Born Dolls and is protected by intellectual property laws. You may not copy, reproduce, or distribute any part of this site without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, MIAIO Baby Born Dolls will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our total liability to you will not exceed the amount paid for the order in question.

8. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for full details on how your personal data is collected, used, and protected.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon being posted on the website. Your continued use of the site constitutes acceptance of the revised terms.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: miaiobabyborn@gmail.com
Website: https://miaio.com.au